Training was not quite what I expected, honestly
I thought the training and onboarding process would be much more ongoing and interactive, given the many features the software claims to have. Instead, much of the setup felt like a one-off affair, with a focus on initial walkthrough videos and manuals. There wasn’t much follow-up or gradual training over time, which I think would have suited me better to master the dialer and database effectively. In comparison, other tools I tried had more checkpoints and staggered learning approaches, allowing me to absorb the material step by step. While the initial explanations were clear, I felt that ongoing training support could be improved to avoid feeling left on my own afterward. For someone expecting continuous guidance alongside the software usage, this might feel lacking. Overall, I would say if you want a quick but basic start, this works. But if you prefer a more prolonged learning curve with active support, it might not meet your expectations.