Training was neither confusing nor enlightening, but I managed fine
The training and onboarding materials were somewhat adequate though not exactly inspiring or completely clear. While many of the explanations made sense in context, some of the steps could have been delineated with a bit more detail to avoid repeated re-watching or revisiting certain segments. I found myself understanding the general flow after a couple of attempts, but it did take me a while to get comfortable with the calling tools and especially the dialer configuration. The database feature was introduced but reasonably quickly without much hands-on exercises, which meant I relied a lot on trial and error after the sessions. Sign-up and payment processes were well explained and smooth, but support was helpful mostly when I reached out, not proactively. Automatic updates arrived quietly enough that they didn’t cause disruption but sometimes left me unsure if something had changed. Overall, I ended up managing the onboarding and training fairly well even if the clarity wasn’t perfect or enhanced by much motivational support.