training was mostly what i thought, just a few bits different
I went into the training expecting a fairly straightforward introduction to how the software and calling tools would work. Most of it matched what I had read on their website, which was good — no surprises that felt like unnecessary complications. The onboarding flow was smooth enough though some parts felt slower than I assumed, like waiting for certain updates before moving onto the next step. The database features were covered well, which helped integrate it into my workflow quicker than I thought it might. What caught me a little off guard was that the training didn't dwell as much on the invoicing or payment process, which I thought would be more detailed. So, while I felt ready to use the core software, I needed to spend extra time exploring billing info separately. Overall, the experience was positive and aligned mostly with my expectations, just with a minor lack of focus in a couple areas. I think next time around there could be a bit more streamlined guidance for the whole process including payments, but otherwise it met what I was hoping for.