Training was mostly what I thought

Training was mostly what I thought

I expected that the onboarding training would cover the key features of the software and how to manage remote workflows efficiently, and for the most part, it did meet those expectations. The sessions were concise, with clear explanations on using the dialer and database features. What I didn't anticipate was how quickly we had to adapt to the automatic updates that could sometimes change interface elements abruptly. This made me pause for a moment, but overall, the training helped me get into the system smoothly. While I think it was a solid start, a bit more detail on update management would have been helpful.