Training was mostly what I expected, but small bit of an intro was missing
The WFHI training and onboarding matched up quite well with what I had anticipated before actually starting. The modules laid out the practical parts pretty clearly, like how to use the dialer and manage the database, which I really appreciated. However, I found that there was a bit of a gap when it came to a basic intro about the flow of the entire software setup – a little roadmap or summary could have helped. As you move through the lessons, it all makes sense, but some of the initial bits felt slightly overwhelming without a clear bird’s-eye view. I ended up circling back to some parts just to make sense of what point led where. The training was pretty casual and easy to follow otherwise, but a concise beginning section would have made the experience smoother. Still, I definitely got what I came for and found the support fairly responsive along the way. So, while it did the job well, I’d say a tiny intro or overview was missing for a better flow.