Training was mostly waiting and repetition
The onboarding and training process felt like a lot of waiting around. There were repeated sections that didn’t add much new, which frustrated me because I was hoping to get started faster. Sometimes I waited on telephonic support for a good time before they could even begin to guide me. The training material was basic and mentioned features I had already seen in the software, so it felt like an unnecessary repeat. Also, the flow in the software itself wasn’t intuitive, which led to more confusion and need for calls with support. I wouldn’t recommend counting on the training to speed you up quickly. It felt stretched and inefficient, not very user-friendly for someone who wants to get work done without delays. The invoicing process and payment were okay but that didn’t make up for how slow the onboarding felt overall. I would tell a friend that while the tools have potential, the training and onboarding are frustratingly slow and repetitive in their current form.