Training was mostly smooth but had its off days
I found the training and onboarding process quite good across the days I used it. Initially, everything felt straightforward and well structured, and I appreciated how the weekly sessions introduced the software basics clearly. But as days went by, I noticed some of the troubleshooting tips became less intuitive; I had to dig around a bit more than I expected to find answers in the later stages. The video tutorials were helpful but sometimes didn’t cover certain updates that appeared mid-use. Despite this, the interface remained user-friendly, and I managed to keep up with managing the calling tools and database features without much hassle. Overall, I’m happy with how the onboarding handled the day-to-day workflow setup, though I wish some of the later materials had been updated to help with those newer elements. Still, it gave me a solid foundation for working with remote workflows.