Training Was Mostly Smooth But Glitches Did Happen
The training and onboarding were pretty smooth overall, and I was happy with how the steps went mostly in a logical order. But I won’t lie, there were a couple of times when things didn’t go exactly as planned. Like once, the dialer didn’t seem to connect properly during a practice call, which was a bit frustrating. Still, when I called their telephonic support, they were super patient and helped me fix the problem. So the good part is, even when things went wrong, I never felt stuck or lost. The sequence of the training made sense and helped me stay on track, and the database feature walkthrough was clear too. Payment and sign-up were fuss-free, and updates just happened quietly in the background. Despite occasional glitches, I feel confident about using the software now because of those helpful support calls and sensible training steps.