Training was mostly self-guided, a bit more hand-holding needed
I found the training and onboarding with WFHI’s software quite straightforward, but I had to figure out quite a bit on my own. The initial walkthrough was helpful for getting started, especially understanding the different modules like the calling tools and database setup. However, what I really noticed was the lack of deeper guided explanations on some features, which made me spend time trialing and error myself. It would have been better if the training covered more practical scenarios instead of just theoretical parts, so users like me wouldn't feel left to guess at optimal workflows. Despite this, the overall onboarding process felt well-structured, and the automatic updates kept my software current without manual intervention, which was a relief. In essence, the experience was positive but left me hoping for a bit more in-person or interactive training rather than mainly self-navigation through the software’s fuller capabilities.