Training was mostly self-driven but not totally clear, would explain like this
So the training and onboarding was a bit like trying to find your way in a new office without a full guide. There were some structured sessions, but honestly, I spent a lot of time figuring things out on my own, especially how to use the calling tools and set up the database exactly the way I wanted. Invoices and payments were explained, but the process of navigating the software felt like something I had to get a feel for without step-by-step cues. It wasn’t really bad, just not as straightforward as I hoped. I’d say the experience was a mix of useful training parts and trial-and-error learning. If I had to tell a friend, I would say it’s quite manageable but expect to invest a bit of time understanding how automatic updates change the workflows, and how to really get the most out of the telephonic support. So yeah, it’s good but you’ll have to work with it a bit yourself to get comfy.