Training was mostly self-directed, plain and simple
I found the training and onboarding with WFHI pretty straightforward. It was clear right away that I needed to figure out quite a bit on my own rather than relying on extensive guidance. The provided materials covered basics, but much of the deeper functionality, especially within calling tools and database management, required personal experimentation. That approach suited me fine as I prefer hands-on learning. The software itself was intuitive enough to encourage trying things out and adapting workflows without constant reference to instructions. Telephonic support was available but I rarely needed to use it because the training pushed me to be self-sufficient. Automatic updates were seamless, requiring no additional effort from my side. Overall, my verdict is simple: the training was not heavy on hand-holding but also didn’t get in the way. It prepared me adequately to run remote workflows using the software with confidence because I invested time exploring and practicing independently.