Training was mostly on point but demanding
When I started the onboarding training for this software, I expected it to be a straightforward introduction, but it turned out to be a bit more effort than I imagined. The sessions were well-structured and delivered with clarity, which I appreciated, but they required my complete attention and active participation to grasp all the concepts properly. I found the walkthrough of the call dialer and how it integrates with the database quite insightful, although sometimes I had to pause and replay certain parts to catch the details. The training also covered how to handle automatic updates and keep the software running smoothly — information I hadn’t really thought about initially. While the onboarding was comprehensive and didn’t feel rushed, there were moments when I wished the pacing could have been slightly slower or perhaps included more practical examples tailored to real-life remote workflow scenarios. For the most part, though, the training met my expectations and left me confident to start using the product daily. The process did require a fair bit of dedication on my part, but that kind of effort felt necessary to really get the most out of the features offered here.