training was mostly inconsistent after the first few days
Initially, the onboarding was relatively smooth, and the training sessions outlined what was expected. However, over the subsequent days, the experience deteriorated. The software seemed buggy occasionally, leading to a lot of confusing calls and dropped sessions, which were frustrating. The dialing tools were sometimes unresponsive, and the database feature was clunky, slowing down the workflow significantly. Additionally, automatic updates sometimes introduced unexpected changes without warning, disrupting the established routines. The training materials did not adequately prepare me for these regular inconveniences, leaving me to figure out much on my own. I acknowledge that the payment and invoicing processes were straightforward and clear, which was a small relief. Overall, the ongoing day-to-day experience with the training and the software left me somewhat disappointed and wary of relying on the service without further improvements.