Training was mostly in line with my work hours, but not entirely
I was hoping the training and onboarding given by WFHI would fit neatly into the time I usually set aside for such things in my schedule. The initial sessions happened at hours that suited me well, which let me engage without rushing or missing key points. I appreciated that the onboarding was designed to be flexible enough to adapt to different working hours, making it easier to balance with my daily tasks. However, there were a couple of moments during more advanced training modules when the sessions went longer than I expected, occasionally overlapping with times when I had other commitments. That caused a slight inconvenience, though nothing too major. One positive I must mention was how well the training covered the use of the calling tools and the database feature practically, which helped me apply what I learned during my actual work hours. Automatic updates happened in times that didn’t interfere with my schedule, which I appreciated. Overall, the experience felt warm and supportive, but I think the timing of some sessions could be improved to better suit users with tighter or more variable work hours.