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WFHI review

Training was mostly helpful but could’ve had more guidance

4 out of 54 of 5Unverified experienceTraining and onboarding

Training was mostly helpful but could’ve had more guidance

Thinking back about the training and onboarding, I’d say it was useful, but I definitely had to figure out some things on my own. The initial materials gave a good overview, but when it came to working with the calling tools and database, I found myself unsure about how some features were expected to be used day-to-day. It felt like there could have been more detailed explanations or examples, especially for complex workflows. I wasn’t always certain what steps to take next or how to tailor the software to my needs without trial and error. I’m not complaining as it’s partly expected to learn by doing, but maybe a bit more direct help in the workflows would have saved time. Overall the training worked, just missing that extra bit of hand-holding to make things smoother for people who prefer clearer direction.

Malini RathorePuducherry, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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