Training was mostly good but some things were hard to find
When I first went through the training and onboarding, I found that WFHI’s software was generally well-explained and easy to follow. The modules were organized logically, and the basics of using the calling tools and database were clear. I appreciated that automatic updates happened without much input from me, which saved time. However, I did sometimes struggle to find specific advanced features during onboarding, especially related to dialing settings and invoice management. It felt like there was a lack of direct links or quick search options for these. The training was good for getting started but could benefit from improved navigation or a more comprehensive FAQ for deeper questions. The sign-up and payment process was smooth and straightforward, so onboarding began on a positive note. Support responses helped fill in the gaps but occasionally took longer than I expected. Despite that small reservation, I think overall the training setup works well if you’re willing to be patient while exploring beyond the basics.