Training was mostly clear, though some parts felt repetitive
I’d tell a friend that the training and onboarding with WFHI are pretty straightforward and useful for getting started with the software. The sessions cover all the basics and walk you through the tools, which helps in understanding how to manage calls and the database features effectively. That said, some parts felt a bit repetitive, especially sections revisiting similar topics multiple times. At times I also found myself waiting a little during live sessions, which could have been better paced. Still, the overall onboarding speed was decent and gave me a good foundation. The payment and invoicing were clearly explained upfront, which made that part hassle-free too. So while there were minor annoyances with repetition and waiting, the experience was smooth enough to feel confident about continuing to use the system regularly.