Training was mostly clear, but a bit less than I expected
When I started with WFHI, I had some idea of what the training would cover based on the initial information online. The onboarding sessions delivered most of what I anticipated, especially regarding how to use the calling tools and manage workflow integration effectively. The explanations regarding the database feature were well laid out, and I felt comfortable setting up after the sessions. However, there were moments when a few details about the automatic updates were not as clearly explained, which led to some minor confusion while I was working independently. The step-by-step guide was helpful, but sometimes I wished there was a bit more depth, especially in troubleshooting scenarios. Overall, I think the training met my needs fairly well, just slightly short of what I thought I would get at the outset. I would say it’s definitely useful but could be improved in certain finer points of the software.