Training was mostly as expected with a slight mismatch
Before starting the training and onboarding, I had an idea of what to expect based on the materials sent beforehand. Much of the training matched what I anticipated in terms of software layout and the steps for using the dialer and database features. The pacing was balanced, and the tutorials covered all the necessary tools reasonably well, which helped me get set up without too much trouble. However, I wasn't expecting some of the terminology to be as technical as it was, which caused momentary confusion. A few labels in the software seemed less intuitive than I had hoped, so I occasionally had to refer back to the training videos for clarification. Overall, the content delivered was useful though slightly different from my initial assumptions, combining solid instruction with a need for patience when adjusting to certain wording or workflows. The sign-up through the portal and invoicing process proceeded smoothly with no unexpected delays, which added to a generally positive experience balanced by that minor discrepancy in terminology familiarity.