Training was mostly as expected, but some steps felt jumbled
I signed up hoping that the training and onboarding would follow a clear, logical path. The initial sign-up and payment process were quick and simple, which was good. Once I started the training, most of the steps about using the dialer and database made sense in order. However, I did feel that some parts of the onboarding workflow overlapped oddly, making me redo certain setup parts. The automatic updates sometimes changed features mid-training, which was a bit distracting but manageable. Despite this, the telephonic support was ready to clarify doubts promptly whenever I called. Overall, I expected a stricter sequence for training steps but still found the flow straightforward enough to follow and understand. Just minor improvements in organizing the modules would make it smoother. All in all, what I got was close to what I anticipated, allowing me to progress through the software setup without serious trouble, though a little more structure would help future users.