Training was mostly as expected, but I might need help next time
My experience with the training and onboarding was a bit of a mixed bag. Initially, I expected a simple start with a clear step-by-step process, but the early parts where I had to set up the database and learn the calling tools were trickier than I’d imagined. The onboarding flow guided me through signing up and the invoicing setup well, but I did find myself stuck during the training sessions when it came to handling the dialer properly. I could manage eventually, but I suspect I might need additional support the next time I revisit these features. I appreciated the automatic updates as they kept the software current, but they also sometimes interrupted my practice sessions. In the end, while the training met many of my expectations, it was not smooth enough to rule out needing help again in the future.