Training was longer than expected, with some delay
Initially, I thought the onboarding and training would be pretty quick, but it turned out to be a mixed experience. Some parts of the training repeated the same information a few times, which felt unnecessary after a while. On the other hand, when it came to setting up the calling tools and using the dialer, I found myself waiting for support to respond at times, which slowed things down. The training did cover the database management well, but the pace wasn’t consistent — sometimes too fast, sometimes dragging. What surprised me was how much of the automatic updates affected the interface, causing me to review portions of the material again to keep up. Payment processing went smoothly, but the initial sign-up involved more steps than I expected, which felt a bit tedious. Overall, the experience was okay but could be smoother, especially concerning the waiting and repetition in training sessions. Still, once everything settled, the workflow got easier and the calling tools were reliable, so the experience wasn’t all bad. I guess I just didn’t expect it to take as long as it did in some areas.