Training was kinda mixed bag, not sure if I’d recommend directly
When I first started the onboarding and training, I had high hopes that the sessions would make me feel confident to use the software effectively. The initial modules were pretty thorough and helped me understand the core basics of navigating the database and using the dialer tool. However, as I progressed, I found some of the advanced features were not explained as clearly as I wished, leaving me a bit hesitant during practical use. The trainers were patient in answering my questions, which I appreciated. Despite this, I felt the transitions between different training stages were somewhat awkward, and sometimes I ended up repeating steps due to unclear instructions. By the end of my training, I would say I was just moderately confident—not fully ready to dive deeply into all functionalities. So if a friend asked, I’d probably say it’s okay as a foundational introduction but don’t expect to be completely comfortable without exploring further on your own. The balance is there, but not perfectly executed.