Training was just not clear enough to make it work
I signed up expecting a smooth onboarding experience after going through the initial training, but honestly, it was really disappointing. The explanations were often confusing and I struggled to understand how to set up the calling tools properly during the demo sessions. I reached the database integration step but the instructions were too vague, leaving me stuck without clarity on next steps. The automatic updates didn't help either, sometimes making the interface change without warning, which further complicated things. For someone new to remote workflow tools like me, this lack of clarity in training was really frustrating, since getting started correctly is crucial. I also contacted telephonic support to clarify these issues but felt like the responses lacked depth and didn't fully resolve my doubts. I had hoped that following the onboarding flow step by step would be simpler, but I ended up feeling unprepared after the training. Signing up and making initial payments went fine, but that couldn’t outweigh the overall confusion caused by how things were explained throughout the program.