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WFHI review

training was just no good at all, wasted time

1 out of 51 of 5Verified purchaseTraining and onboarding

training was just no good at all, wasted time

Honestly the training part was a total mess for me. I was hoping they’d have a clear setup guide but instead I had to figure almost everything on my own. The videos were either outdated or too generic so they didn’t help with the version of the software I was using. Onboarding was supposed to be easy but I found myself stuck trying to figure out the dialer and how the database connects. The automatic updates don’t explain changes so I ended up confused a lot. There was support available sometimes but never when I needed it most so I wasted a lot of time troubleshooting alone. The only thing that went well was the sign-up and payment process which was straightforward enough. Overall, I feel that if someone doesn’t have prior experience, they might struggle a lot because there is no real guided help or hands-on onboarding that suits beginners. It’s just disappointing because the software itself could be good but the training made it unusable for me.

Ankit BasuPuducherry, IndiaExperience: Published:
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