Training was just endless waiting
Honestly, I found the onboarding and training with WFHI extremely tiring. It felt like I was stuck repeating the same basic instructions multiple times, and there was so much waiting around for responses or updates that it became frustrating rather quickly. I repeatedly had to go back over the same materials since the sessions didn’t seem to build on each other meaningfully. The pacing seemed off, as if the training was designed without considering the time constraints most people face. Most disappointingly, the virtual calls with trainers often dragged on with pauses and delays, making me question if the time invested was even productive. Waiting for support responses meanwhile added to the weariness because I needed to move forward but could not. I ended up feeling drained rather than more capable of using the software. Despite giving feedback, there was little change in how the sessions were organized. This kind of repetitive, slow training was not what I hoped for or needed, and made me doubt if I’d want to stick with the service.