Training was hit and miss, so not sure if I’d do it again
The onboarding and training process had its moments. Initially, the communication was fairly responsive; when I asked questions about the software and the dialer setup, replies came within a day, which was decent. However, as I progressed further, the responsiveness waned noticeably. Follow-up queries sometimes went unanswered for days, making it hard to fully grasp certain features early on. That said, the training materials themselves were thorough and well-organized, which helped me push through the gaps in communication. I appreciate the effort put into the initial sessions and database explanations, but the inconsistent follow-through dampened my overall experience. Given this mixed responsiveness, I am hesitant to commit to again using the training services, although the software itself showed promise and might work well for someone comfortable learning independently after initial guidance.