Training was helpful but response times varied
My overall training and onboarding with the platform started off quite well, with clear descriptions and useful tutorials. What I appreciated most was how the instructors explained the use of the calling tools and the database features in detail. However, when I had specific questions, the responsiveness of the team was somewhat inconsistent. Sometimes replies came quickly, but other times I waited longer than expected for a helpful answer. This affected how fast I could progress with setting up my workflow efficiently. Still, the overall experience was positive because the onboarding materials were thorough enough that I could fill some gaps independently. Balancing the solid content against the delayed support, I still think it's a good setup for most users who want to get a real grip on remote workflows. I would have liked just a bit more timely follow-up during the live sessions, though.