Training was helpful but onboarding had some glitches
I found the training sessions fairly informative and the software itself had some nice features, especially the database and dialer tools which seemed straightforward initially. However, things did go a bit sideways when I had to set up my profile and understand the invoicing process. There were a couple of confusing steps and I felt like the training could have been clearer on those parts. Also, when I reached out to support, I got mixed signals regarding the updates and how they would affect my workflow. I’m still a bit unsure if everything is working exactly as it should because I faced some minor bugs during the first week. Still, the positives like the clear training videos and good outline of features balance out these hiccups. I think with some patience, the onboarding will become smoother for me moving forward.