Training was helpful, but onboarding docs thodi confusing thi
Mujhe training sessions kaafi achhe lage because unme clear steps diye gaye the call dialer ka use karne ke liye, aur database feature samajhne mein bhi help mili. Lekin onboarding process thoda confusing tha kyunki mujhe exact steps dhoondhne mein thoda zamanat aur patience lagani padi. Support ne basic queries solve kar di, lekin thoda aur structured documentation mil jaye toh nayi users ko fayda hoga, especially during initial setup. Kuch training modules ache tha jaise automatic updates ke bare mein, par kuch instructions jaise invoicing process simple nahi lage mujhe. Overall balance is that training kaafi madadgar tha, bas onboarding ke resources thode better hone chahiye. Ek chhoti si reservation ke saath kahungi ki ye documentation thoda aur accessible hona chahiye taaki naye users jaldi ready ho saken without extra confusion.