training was helpful but missing follow-up clarifications
The onboarding training sessions were generally smooth and well paced, and they didn’t make me wait unnecessarily long between steps. The trainers explained the software setup clearly without excessive repetition, which I appreciated a lot. Despite that, I felt the program could have included a few more follow-up clarifications on the calling tools and using the database feature more effectively, which would have been useful. The automatic updates worked well and didn’t disrupt anything, so that was a relief. I was glad the telephonic support was available when I needed it, with no long waits. The sign-up and invoice process felt reliable and straightforward too. Overall, the training was good enough to get me using the software confidently but could be improved with additional detailed explanations later on as questions arise. It seemed a bit light on extended guidance after the main onboarding was complete, which made me feel a bit on my own during more advanced steps.