Training Was Helpful but Lacked Step-by-Step Guidance
The training sessions were quite informative and gave a good overview of the software's main functions. I especially liked how the trainers explained the basics of the dialer and database features which made it easier to get started. However, I noticed that a lot of the finer details were left for me to discover on my own. The onboarding process covered fundamentals but skipped over some advanced functionalities that would have helped me use the software more effectively. It felt like I was missing a comprehensive guide or more examples to fully understand all aspects quickly. Despite this, I was mildly enthusiastic about exploring the tools independently, and the support team was reachable for any specific doubts. Even though the training wasn't entirely complete, I’m still confident that with some more effort, I can figure out the rest.