Training was helpful but I might still need support
The training and onboarding provided a clear introduction to the software, covering most of the basics I needed to get started. I liked that the sessions were structured and that I could follow along with practical examples. However, I do feel I might need additional help in future sessions, especially when handling some of the more advanced features like managing the call database or setting up automation. The onboarding flow was well paced, but occasionally I found myself wondering if I fully understood all the details or if there were shortcuts I missed. The telephonic support offered some reassurance, though I’d prefer it if certain topics were explained more thoroughly in the tutorials. Overall, the training was a good foundation but I have small reservations about becoming fully self-sufficient right away.