Training was helpful but had to self-figure many things
The onboarding training had a really useful section about how to work with their software, which I found helpful. It covered some basics clearly and gave me a decent overview to get started. However, beyond that, I ended up having to figure out a lot on my own, especially when it came to integrating the database and using the calling tools effectively. It wasn’t always obvious which steps to follow or which features applied best to my workflow. I expected a bit more guidance or examples in these areas because otherwise, I felt like I was half teaching myself. While the support was helpful when I reached out, the initial onboarding could have offered more comprehensive instructions rather than leaving significant gaps. Overall, it was a mixed experience since the training’s core was good but didn’t quite cover everything I needed to be fully comfortable.