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WFHI review

Training was helpful but better search needed

4 out of 54 of 5Verified customerTraining and onboarding

Training was helpful but better search needed

I found the training material generally helpful for getting started with the software and the workflows it supports. The onboarding presentations and video modules covered the main processes well, which was useful for my daily tasks. However, when I tried to find specific guidance on the database feature and some of the calling tools, it took longer than expected. The search function within the training portal wasn’t very sensitive or user-friendly, so I had to browse through several sections before locating what I needed. This slowed down my learning somewhat, and I think adding a more intuitive search option or a better-organized FAQ would really improve the experience. Even so, the content itself was solid and did the job of preparing me adequately to use the software day to day.

Nirali DasNagaland, IndiaExperience: Published:
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