Training was hard to navigate, probably won't do it again
I have to admit, finding the right training resources within WFHI’s system was more challenging than I expected. While the initial setup promised an easy and intuitive experience, once I started looking for specific guidance on the dialer and calling tools, I found the organization of materials quite confusing. It wasn’t very clear which module covered what, and jumping between sections felt a bit scattered. There was some support available, which was helpful at times, but I still struggled to efficiently use the database feature and understand how automatic updates fit into my workflow. Sign-up and payments went okay, and the invoicing seemed straightforward enough, but that didn’t compensate for how difficult it was to find what I needed when I needed it. I guess I might try again if there were improvements, but at this moment I’m hesitant. The onboarding definitely could be more user-friendly, so for now I don’t think I will go through the training again soon. It just didn’t feel worth the frustration I faced.