Training was good but repeated info was tiring
I have gone through multiple training sessions and onboarding phases now, so I expected a certain level of repetition. Unfortunately, this software's training felt heavier on repeating the basics than moving on to more advanced topics. The initial explanation of the dialer and database was clear enough, but then they spent too much time re-explaining these things which I felt wasted my time. Additionally, during some waits in the live call support, responses were slower than ideal, which made me a bit restless. It seemed like the system could have improved by tailoring the training pace better to the user’s prior knowledge. Otherwise, the content was relevant and helped me understand the flow basics well. The sign-up and payment process was fine but didn’t add anything new to the experience. I think with fewer repetitions and quicker support responses, this would be smoother. Still, I learned what I needed, although I’m a bit fatigued from having to listen to the same points multiple times without much new info. Hopefully future sessions will be more concise and to the point for people who already get the basics.