Training was good but not exactly as I thought
Before signing up, I had the impression that WFHI’s training and onboarding would be highly structured and closely guided. In reality, the process was a bit more independent than I expected, which had pros and cons. On one hand, I appreciated the flexibility to explore the software and figure out the database and calling tools at my own pace. It let me focus on the parts relevant to my workflow without getting bogged down. But on the other hand, I did find myself needing to reach out for telephonic support a couple of times since the training didn’t cover everything I had anticipated. The automatic updates sometimes changed features faster than I could keep up with, meaning a bit of a learning curve remained even after onboarding. Invoicing and payment were clear and smooth, so at least that part met my expectations. To sum it up, I’d tell a friend that the training was solid but expect some figuring out on your own.