Hey! So I recently went through the WFHI training and onboarding process and honestly, it was quite
Hey! So I recently went through the WFHI training and onboarding process and honestly, it was quite helpful overall. They walked me through the software in a pretty structured way, showing how to use the calling tools and the dialer – stuff that was important for my workflow. The onboarding flow was neat, I didn’t face much hassle signing up and getting started. But here’s my little gripe: I felt like they didn’t cover the database feature as thoroughly as I wanted. Like, I had to figure out some parts on my own or dig into tutorials later. It wasn’t confusing, just a bit incomplete for my level. I guess if I needed help again next time, I might reach out or look for extra resources, but overall I got the hang of things pretty fast. Plus, the automatic updates kept things fresh without me worrying. Payment and invoicing were straightforward too, so no complaints there. So yeah, it’s a solid start – the training did its job but I wouldn’t mind a bit more detail, especially if I’m revisiting the platform down the line. Overall though, totally recommend it to someone who can spend a little time exploring.