Training was good but missed some advanced details
Comparing this onboarding and training to other platforms I have used before, I’d say it’s quite thoughtful in how it introduces the software and its features, especially for the basics like call dialer and database setup. The step-by-step approach helped me get comfortable early on, which is a plus. However, I did notice that some of the more advanced workflow or automation tips, which I found useful on other platforms, weren’t really covered well here. That left me a bit unsure about how to optimize some functions fully, and I had to rely on testing on my own. The clarity around invoicing and payment processes was solid and easier than I expected, and the automatic updates did not interrupt the onboarding flow at all, which I appreciated. Also, telephonic support was responsive but felt more geared toward initial setup rather than ongoing advanced queries. Overall, it’s definitely better than many others for early-stage users, but more in-depth advanced training content could make it stronger, especially for people like me who want to push the software’s limits quickly.