Training was good, but missed more real use cases
The training and onboarding sessions were as expected, walking me through the main features of the software and how to operate the dialer and use the database effectively. I found the explanations clear, and it definitely helped me get started quickly. However, I felt the training lacked some depth when it came to more complex, real-world scenarios that I encounter in daily workflows—the type of examples that would prepare you better for problems you might face. I looked forward to more detailed insights on how automatic updates could impact ongoing projects or potential pitfalls some users might experience. Despite this, I’ve been able to use the calling tools and software comfortably. The support during onboarding was also timely and friendly, which I appreciated. Overall, the training met my basic expectations, but more comprehensive coverage of practical challenges would have made it excellent.