Training was good but I might need support again next time
I found the onboarding sessions quite informative, and they covered many essential features of the software and dialer tools. The initial training helped me understand how to navigate the database and use the automatic updates feature, which was useful. However, some parts of the process seemed rushed, and I still had questions after the sessions ended. This makes me think that when I go through similar training again, I might need additional help or more detailed follow-ups to fully get comfortable. For example, the way the software integrates calling and database functions could have been demonstrated more carefully to avoid confusion. Despite this, the invoicing and payment steps were smooth and well explained, which saved me some hassle. In all, I’m positive about the product but feel that next time I will probably reach out for more support to make sure I’m fully up to speed.