I jumped into the training and onboarding pretty eager thinking I'd get everything on the first try

I jumped into the training and onboarding pretty eager thinking I'd get everything on the first try

I jumped into the training and onboarding pretty eager thinking I'd get everything on the first try but honestly, it was a mix. The training sessions are well laid out and the instructors explain things like the dialer and database features clearly. I appreciated the step-by-step approach, which helped me set up calls and manage contacts without confusion. However, sometimes the flow felt a bit rushed especially when we reached the more advanced parts or when updates were introduced automatically. So while I do feel like I learned a lot, I might need to call on support again to get some clarifications. The good part is that their telephonic help is quite accessible, so I feel comfortable reaching out. Overall, it's a positive experience that helped me get started but the complexity of remote workflows means I'll probably need repeat support eventually, and that's okay.