Training was good but I might need help next time too
The training materials provided were quite detailed and the onboarding flow made it easy for me to get started without any confusion. I found the recorded sessions especially useful because I could revisit topics whenever I wanted. However, despite this, I think I’ll probably need some help again in the future with more advanced features like using the calling tools effectively. The software updates often bring new functions that aren’t fully covered in the training, which can be a bit overwhelming. While the telephonic support is generally helpful, I sometimes wait a bit too long to get through. So, on balance, the initial training covered the basics well and gave me a good foundation, but I expect I’ll rely on continued support or refresher training to keep up as things evolve. It’s a solid start, but not a one-and-done situation for me by any means.