Training was good but I’d probably ask for help again
I was expecting training to be more detailed upfront because I found some steps a bit quick and had to pause to look back at the support documents. Compared to other software onboarding I’ve experienced, this one covers everything but assumes some prior knowledge which made me feel I might reach out for assistance in the future. The videos and instructions were helpful overall, though, and clarified key parts of using the dialer and managing the database. So, while I feel pretty good about using the system now, I know there might be moments I’ll need additional help figuring out details later on.