Training was good but didn’t quite match my working hours
The training modules were quite comprehensive and covered most of what I needed to know about the software. However, I found that the timing of some live training sessions didn’t exactly fit into the hours I usually work, which made it a bit difficult to attend them all regularly. I appreciate that there were recorded sessions I could catch up on later, but those don’t offer real-time help. The training content was well organized and easy enough to follow, especially when it explained the dialer and call tools. The onboarding flow was also smooth, guiding me step-by-step with the database set up. Even so, it would be great if the scheduling of training was more flexible, perhaps considering different time zones or shift work. That way, more people could benefit without missing out on interactive elements. Apart from that, the software itself worked well with automatic updates and the sign-up and payment were hassle-free. Overall, I’m quite satisfied though I wished the training hours matched my actual schedule better so I could engage live more often.