Training was good but could do with less wait and repetition
I found the training and onboarding quite useful, mostly because the materials and support responses were pretty clear and direct. Still, one thing I noticed was some repetition of basic points during sessions which slowed things down a bit. I had to wait occasionally for telephonic support, especially when trying to get help with the calling tools or understanding updates in the database feature, which could have been smoother. The overall flow was fine, but I felt they could improve by cutting down on repeat explanations and making support a bit more immediate. That said, the software and invoicing processes themselves were well-organized, and I didn’t feel lost at any point. I think with a bit more efficiency in training and faster assistance, this would be an even better experience. Missing that pace somehow affected my learning momentum.