4 out of 54 of 5Unverified experienceTraining and onboarding
Training was good, but a bit of waiting wasted time
The training process itself was really effective and the materials provided were quite helpful. I liked that the modules covered everything I needed to run the call dialer and manage the database without too much fluff. However, what stood out was that sometimes I had to wait for the next session or for automatic updates to install before I could proceed. That waiting time felt unnecessary and slowed down my progress a bit. Also, some of the training parts repeated similar information, which could’ve been trimmed to respect users who pick up quickly. Overall, the onboarding was solid, and the telephonic support was responsive when I had questions, but cutting down that downtime would make it even better.