Training was generally clear but some parts could be better explained
Overall, my feeling toward the training experience provided by WFHI is positive, but there were moments when I wished the explanations were more thorough. The trainers communicated the software's functions clearly in most sections, especially during the initial onboarding where it was easy to follow each step. The calling tools were demonstrated well, and the database setup was covered in a way that made integrating it into my work easier. That said, some of the more technical updates introduced in later sessions felt rushed and harder to absorb. I found myself replaying training videos just to keep up with the changes and understand their purpose. The invoicing and payment steps alongside the training were clearly outlined, which I appreciated. Customer support was accessible via telephone to clarify doubts, which was helpful but not always immediately available. I think overall the training does a good job balancing detail and pace, but a little slower explanation in complex areas could lift it further. It has been sufficient for me to get started confidently, although those needing intensive hand-holding might find some parts less clear on the first pass.