Training was generally clear but one part could be better explained
The onboarding and training sessions were mostly clear and helpful as they introduced the software step-by-step. I understood how to use the calling tools and set up the database fairly quickly, which made the initial experience smoother. The automatic updates were explained briefly, but I wish they had covered how these might impact ongoing workflows a little more explicitly. While most of the details were communicated well, I found some of the invoicing and payment instructions slightly confusing at first, which could have been explained better. Support was available for questions, but I felt some documents or training resources could have been more detailed. Still, overall, the clarity was good enough to get started without many issues, and I’m confident that with more time and use, I’ll become more comfortable with all aspects.